Crystalbrook Riley is a five-star Hotel in Far North Queensland.
We are locally integrated with an environmentally conscious approach, and we embrace a love for delivering elevated experiences, sophistication, luxury accommodation, and stunning dining experiences.At Crystalbrook Collection, we do things differently.
Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community.
We're not just another hotel group - we're a bold, sustainably minded collection that puts people and place at the heart of everything we do.
Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.The RoleWe are Customer Obsessed
We are Collaborators
We are Courageous
If these values resonate with you and you are as passionate about excellence through elevated experiences as we are, you may have just found your perfect position
Crystalbrook Riley is looking for a customer-focused Porter to join our Front Office Team.
Unleash your positivity and embrace the opportunities that come with connecting with our visitors and guests.
We are looking for a forward-thinking people-person who can work within a team environment all working to elevate our guest experience to new heights.About YouYou will be motivated to provide the best guest experience possibleYou will be team-centric and enjoy working to common goalsYou will have previous hotel guest service experienceYou will possess excellent knowledge of Cairns with an enthusiasm for local tourism and hot spotsYou will be available to work across a 7-day roster - evenings and nights includedYou will display out of the box thinking to achieve greatness in a fast-paced environmentNote: Unfortunately, we are unable to consider individuals holding short-term or student Visas for this position.The BenefitsA market-leading 50% F&B discount across all Venues$99 Room rates and a generous friends and family discountLifestyle benefits including extra leave and earth advocacy daysGreen future - we are committed to enhanced sustainability practicesDedicated Internal Mobility Programme and reward schemeOnline learning, career enhancement and development plansPersonalised employee support networkRegular service recognition and team eventsCrystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded.
In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD.
Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.We are passionate advocates for equality and diversity and welcome individuals to apply.Crystalbrook Collection is an Equal Opportunity Employer.