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Established in 1997, Country Care Group is now considered one of the largest and most respected suppliers of medical and in-home aids, for people living with disability, mobility impairments and the aged.
Based in our Wagga Wagga store, the Retail Assistant will demonstrate healthcare equipment and its benefits to the customer in the store and process the order. The successful candidate will have a good work ethic, a positive attitude and demonstrate a passion for customer service.
A National Police check is required for this position.
In house Leadership Academy to support personal and professional development
Free Health Checks
Job Tasks and Responsibilities
Deliver excellence in customer service with a customer centered approach in all interactions
Previous experience in a customer service role, preferably in a retail environment.
Offer specialist product knowledge advice to assist customers.
Liaise and work closely with Occupational Therapists, medical professionals, clients and family members to provide solutions to client needs.
Assist in the co-ordination of delivery schedules and follow ups
Operate point of Sale
Process all orders and correspondence on the online portal
Skills and Experience
Strong literacy and numeracy skills
Intermediate computer skills including MS Office suite of products
Good written and verbal communication skills
Good interpersonal skills with the ability to liaise effectively with both internal and external contacts
An aptitude to learn and retain information
Highly Regarded
An understanding of Government funded contracts such as DVA, NDIS, MASS
Additional Information
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Your application will include the following questions:
How many years' experience do you have as a Retail Sales Assistant?
Do you have experience using point of sale (POS) software?
Do you have customer service experience?
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
Which of the following Microsoft Office products are you experienced with?
Do you have experience in administration?
Which of the following statements best describes your Covid-19 vaccination status?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as a Retail Sales Assistant
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