Job description
Are you an organized administrator with a can-do attitude and a background in hospitality?
As Workforce Coordinator, you will be responsible for liaising with both clients and staff members to achieve effective workforce outcomes. Focusing on both the day of operations and future allocations, you will be able to think on your feet to ensure optimal staffing coverage for our clients. A key part of your role will involve recruiting and onboarding temporary staff to meet fluctuating client demands.
Role Responsibilities
* Work with ACT Team and other National key staff to ensure seamless operational activity
* Forward planning and allocation of personnel
* Management of high-volume incoming calls
* Proactively identify solutions to meet workforce objectives
* Prepare workforce reports including shift confirmations and coverage requirements
* End to end recruitment and conducting various skills testing
Experience and Competencies
* Highly developed administration skills and knowledge of MS Office
* Previous hospitality and/or customer service experience
* Demonstrable problem-solving skills and attention to detail
* Strong time management and organisational skills
* Excellent written and oral communication skills
* Self-motivated and able to work both independently and as part of a team
This role requires availability to work a rotating roster across 6 days
If this sounds like you, you can apply by emailing your resume to the below address:
e | ******@pinnaclepeople.com.au
Please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file and we will contact you if a suitable position becomes available.