Job Title: Senior Receptions/ Practice Manager
Location: Brisbane South
Positions: Full-time & Part-time Available
Salary: $65,000 - $80,000 per year (Negotiable based on experience)
About the Role:
We are seeking a skilled and experienced Practice Manager to lead our dynamic GP and Skin Clinic in the heart of Brisbane South. This is a fantastic opportunity for those who are passionate about healthcare management and have experience overseeing day-to-day operations in a medical setting. We are also open to highly competent second-in-charge candidates who are ready to take the next step in their career, with an attractive salary package on offer.
About the Practice:
Wellcare Medical Centre in Kingston is a trusted healthcare provider offering a wide range of services to the local community. Our team is made up of experienced GPs, nurses, allied health professionals, and specialists, all working together to provide excellent patient care. We currently have 8 full-time GPs, 1 GP registrar, 2 full-time nurses, a dietitian, and a diabetic educator.
Our Services Include:
Skin cancer and dermatology services, including cosmetic injections
Women's health services (pregnancy care, IUD insertion, hormonal implants)
Advanced surgical procedures such as vasectomies and circumcisions
Iron infusions
Key Responsibilities - Practice manager
Efficiently managing the booking system for GPs and allied health professionals, ensuring steady growth of the practice
In-depth knowledge of government legislation, accreditation, and incentive programs (e.g., PIP, WIP)
Expertise in Medicare, online claiming, DVA, WorkCover, and private billing processes
HR and administration duties, including recruitment, staff training, and mentorship ( applicable to practice manager role)
Managing staff timesheets and coordinating payments for contractors and allied health professionals
Overseeing financial performance, including budgeting, debt management, and financial reporting
Experience onboarding GP registrars, IMGs, and medical students preferred
Generating benchmarking reports, financial analysis, and KPIs to assess practice performance
Overseeing facility maintenance and repairs within budget
Ensuring compliance with accreditation processes and implementing best practice policies and procedures.
Familiarity with medicolegal issues and transferring medical records
Key Responsibilities - Senior Medical reception
Booking of various type of patients based on Policy and Procedure
Scanning and faxing
Recalls and Reminders
Deep knowledge of various billings such as Medicare, Work Cover, Private Billing ,dealing with all types of rejections ,
Managing Debtors and regular follow up with Collection of debts
Regular checking of practice email and deal with all communications
Assist practice principal with Account receivable and payable
Checking remittances and action on software for all received payments.
Staff rostering and mentorship of staff to ensure all tasks done based on policy and procedures.
Essential Qualifications and Experience:
Extensive administrative and recruitment experience ( practice manager role only)
Strong teamwork skills with the ability to liaise effectively with all team members
Proven experience in benchmarking and KPI reporting to monitor practice performance ( practice manager role only)
Previous experience in a general practice setting is essential
Strong business acumen with a focus on practice growth and financial management
Best practice experience is highly preferred
Familiarity with accreditation processes and implementing policies and procedures
Experience with Cubiko, PENCAT, or similar benchmarking software is advantageous ( Practice manager only)
Role Focus:
As the Practice Manager, you will oversee and support a variety of clinical and administrative teams within our busy, well-established medical centre. Your role is to ensure high-quality, efficient, and friendly service to our patients while meeting both clinical and business objectives.
Additional Information:
Work Hours: 20 to 38 hours per week (Flexible based on availability)
Salary: Negotiable, ranging from $65,000 to $80,000 per year based on experience
Salary match Number of applicants Skills match
Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Medical Administration Role? Do you have experience in administration?
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