Be part of our team, safely managing 11% of the world’s airspace Critical Leadership Operational Control Centre position Permanent position - Brisbane or Melbourne locations The Organisation Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue firefighting services at Australia’s busiest airports. Our dynamic and diverse teams operate from locations across the country from bustling cities to regional and remote locations, including an island. We keep Australia’s aviation industry safe every day of the year, both in the air and on the ground. We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism. We’re shaping a once-in-a-century step-change. Given the emergence of new airspace users, new aerodromes, and a range of new crewed and uncrewed aircraft, we are working closely with our customers and the community, as we adapt our service offerings to cater to these new and diverse aviation participants, ensuring we continue to keep our skies safe while balancing our environmental and social responsibilities. We encourage motivated individuals who love what they do, value a service- first mindset and embrace a challenge or two… to explore a career with Airservices. Why Airservices? We offer excellent opportunities, ongoing training throughout your career, and exceptional benefits. You will collaborate with a diverse group of people while doing meaningful work that benefits the Australian community and visitors. The Role & The Team As ATM Director, you will be accountable for the ATM Operating Environment within Australia. This includes accountability for Melbourne, Brisbane, Sydney, Perth Air Traffic Services Centres and 29 Air Traffic Control Towers staffed by approximately 1050 operational employees. The ATM Director manages key relationships with Heads, Network Operations Manager, Line Leaders, Shift Managers and System Supervisors, Towers within the relevant and associated Service Delivery lines. The ATM Director holds Operational Command Authority (OCA) across Australian flight regions and the remaining airspace that Australia has been charged to administer. This includes the management and notification of Immediately Reportable Matters (IRM) to the Australian Transport Safety Bureau (ATSB) and to internal Airservices stakeholders and CASA licensing delegations. Please see the link below to view the full Position Description: ATM Director.pdf The Person Your aptitude for thriving in a highly regulated, safety-focused environment combined with your ability to make fast-paced decisions and remain flexible within a 24/7 operation will see you succeed in this role. Calling upon your experience in: Planning and Tactical aviation network management OR Extensive experience in a complex operational control centre or as a specialised Duty Manager within a highly regulated, safety-focused environment is essential. E.g. Mining, Transport Demonstrated communication, liaison, leadership, and management skills which will support, motivate, and influence others in the achievement of goals and objectives. Demonstrated business skills, including in the areas of safety/risk management. Highly developed written and verbal communication skills, with the ability to deliver clear, concise briefings and input to senior management, executives, airline customers, and industry stakeholders This position offers/includes the following: Worldclass intensive training program will be provided to the successful applicant on commencement Work 5 days within a 7-day 24/7 rotating roster with some on call responsibilities Brisbane or Melbourne Locations – Onsite only Critical leadership role at the heart of Australia’s air traffic network, where you'll liaise with stakeholders at all levels—from pilots and operational teams to senior executives Play a key role in shaping the dynamic and ever-evolving aviation industry Attractive Salary Benefits Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people. Security Clearance To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an ASIC is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process. Over the next few years, Airservices will be introducing new technology and systems (including the Civil Military Air Traffic Management System (CMATS) which may result in some positions needing to obtain a National Security Clearance in accordance with the Australian Government’s Protective Security Policy Framework. For more information about clearances, please visit: https://www.defence.gov.au/security/clearances Should you require any further information please contact Alicia O'Rourke - Talent Acquisition Advisor on alicia.orourke@airservicesaustralia.com How to Apply To apply for this position please lodge an application online before Applications close 11:55pm (AEST) Sunday 14 December, 2025. The recruitment process will run throughout the Christmas break. Our team will resume normal operations after the holiday shutdown, so some steps may occur in early January.