We are seeking an experienced retail leader to oversee daily operations, train and lead a team of assistants, and provide expert customer service and water testing advice.
This is a long-term role in a business where your success is celebrated, your development is supported, and your work truly matters.
You will have access to structured training and support from an experienced team, which will equip you with the knowledge and confidence to succeed.
Key Responsibilities:
* Oversee daily store operations
* Train and lead a team of retail assistants
* Provide expert customer service and water testing advice
* Recommend pool and spa chemical and equipment solutions
* Manage administrative duties, including scheduling services and system updates
* Handle stock control, merchandising, and cash reconciliation
* Ensure compliance with company procedures and safety standards
Requirements:
* Strong people skills and confidence in customer service
* Motivation and initiative to drive store success
* A proactive, solutions-focused mindset
* Ability to lead and mentor others
Benefits:
* Career development opportunities with ongoing mentoring and progression
* Competitive base salary + bonuses and performance incentives
* Staff discounts, and company events
* Work-life balance – consistent hours with no late-night shifts
* Employee Assistance Program (EAP) for wellbeing support