**Who Are We?**
Bolts & Industrial Supplies is an Australian owned and operated family business, and for over 50 years has been a strong nationwide retailer of engineering and industrial products.
Our work ethic is simple - to provide our customers with exceptional service and technical support, prompt delivery times, and quality products at competitive prices. Our continued growth is establishing Bolts & Industrial Supplies as a major entity in the industrial supplies industry.
**About the role**
We currently have a new opening in our Virginia office for a full-time customer service and internal sales person. You will be part of a dedicated service team responsible for the daily operation of our branch.
**In this role your duties will include (but are not limited to)**:
- Counter sales & collection
- Inbound phone sales
- Entering orders
- Providing customers with quotations
- Supporting sales representatives
- Offering technical product support and advice
- Following up on our in-house marketing initiatives
- Purchasing / Stock Control
- Picking, packing and warehouse duties
Exceptional customer service skills are a must, but no industry experience is required. Full training on our extensive range of products will be provided.
- Positive, can-do attitudes
- Eagerness to learn
- Friendly and dynamic personalities
- Solid work ethic
- Intermediate computer skills
- The ability to learn new programs and navigate multiple systems
- Exceptional presentation & telephone manner
- A self-motivated nature
**A career with us includes**:
- A competitive full-time salary
- Comprehensive product training
- Leadership support & guidance
- A supportive & fun team environment
- An exciting opportunity to grow within a rapidly expanding family business
If this sounds like a good fit, we'd love to learn as much as possible about you. Please include a cover letter explaining why you want to join our team along with your resume.
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
- Free drinks
- Free food
Schedule:
- Monday to Friday
Work Authorisation:
- Australia (required)
Work Location: In person