OverviewBecome a Freelance Luxury Brand Evaluator.
You will discreetly assess customer experiences and provide critical feedback that helps brands refine their services.
Your insights will shape the future of luxury experiences.ResponsibilitiesChoose assignments - Select missions that best align with your profile and interests, giving you flexibility in the type of evaluations you want to conductExperience naturally - Visit boutiques, explore luxury automotive showrooms, shop online, or interact with sales associates as if you were a regular customerObserve in detail - Take note of ambience, service quality, and how sales associates interact, including the words used during conversationsProvide thorough feedback - Share your honest impressions through structured questionnaires with clear and detailed answersAbout CXGAt CXG, we connect premium brands with over 80,000 evaluators across 70 countries.
With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury brands.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, to manage missions, certifications, and feedback.RequirementsMust be 25 years of age or olderPassionate about automobiles and improving customer service and retail environmentsEnjoy interacting with peopleKeen eye for discreetly observing and noting various aspects of your shopping experienceWillingness to adapt to varying assignment types and industriesAbility to provide unbiased, honest feedback and be prompt in filling out online surveysBenefitsFreelance, project-based positionFlexible working hours
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