Job Description
The Member Services Officer plays a pivotal role in delivering exceptional customer experiences and driving business growth.
This position requires a high level of communication skills, a passion for health and fitness, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
* Deliver outstanding customer service in person and over the phone.
* Apply sound cash handling principles and utilize Point of Sale (POS) systems.
* Promote center services and programs to customers and accept bookings and enrolments.
Required Skills and Qualifications:
* Excellent communication skills.
* First Aid & CPR Certification.
* Previous experience in similar positions is highly advantageous.
Benefits:
As a Member Services Officer, you will have the opportunity to work in a dynamic and supportive team environment.
Why Join:
This role offers a challenging and rewarding career path, with opportunities for professional growth and development.