Atlassian is a distributed-first company that offers its employees the flexibility to work from anywhere in the world. This allows Atlassians to have more control over their personal and family goals, as well as other priorities.
Our Team
We are looking for an experienced Account Manager to join our team. As an Account Manager, you will be responsible for driving revenue growth across Atlassian's full product portfolio. You will do this by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle.
Responsibilities:
* Drive Revenue Growth: You will drive revenue growth across Atlassian's full product portfolio in APAC-Australia New Zealand (ANZ) Public Sector/Government territories.
* Customer Retention: You will deliver high customer retention rates by building strong relationships with our customers and identifying new opportunities to grow our business.
* Expansion Opportunities: You will proactively engage on expansion opportunities to increase revenue growth.
* Upsell, Upgrade & Cross-Sell Opportunities: You will lead upsell, upgrade & cross-sell opportunities throughout the customer lifecycle.
You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.
Qualifications:
* Experience: Five or more years experience in account management, inside sales, customer success or other relevant business areas (ideally in Public Sector-Australia/NZ).
* Rapport Building: Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures.
* Performance Goals: Proven track record of meeting or exceeding performance goals.
* High-Revenue Customer Engagements: Experience managing high-revenue customer engagements with Enterprise-level customers.
* Complex Sales Cycles: Experience managing complex, end-to-end sales cycles is preferred.
Benefits:
We offer a wide range of benefits designed to support you, your family, and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
About Us:
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.