At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Great careers start at The Good Guys – begin your journey with us today.
Why join The Good Guys?
* Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued .
* Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
* Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
* Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
* We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
* Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
* Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
* Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Job Description
We are seeking an enthusiastic and customer-focused Sales Team Member to join our dynamic team in Tamworth, Australia. In this role, you will play a crucial part in delivering exceptional customer service and driving profitable sales growth.
* Provide outstanding customer service, ensuring a positive and memorable experience for every customer
* Meet and exceed sales targets by actively engaging with customers and understanding their needs
* Work collaboratively with the team to achieve shared goals and support each other's success
* Maintain a visually appealing and organised sales floor, ensuring merchandise is presented to the highest standards
* Process web orders efficiently, including picking, wrapping, and organising timely delivery of items
* Actively seek opportunities for continuous improvement and contribute innovative ideas to enhance sales and customer satisfaction
Qualifications
* Proven experience in a customer-facing role, with a strong track record of delivering excellent service
* Exceptional communication and interpersonal skills, with the ability to build rapport with customers
* Demonstrated sales skills and a goal-oriented mindset, with a drive to achieve targets
* Ability to work collaboratively in a team environment and contribute to a positive and supportive culture
* Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively
* Problem-solving skills and the ability to think critically and make decisions in a fast-paced environment
* Flexibility and adaptability to changing priorities and customer needs
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
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