AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer‐first approach is how we built the world's most adopted cloud. Join us and help us grow.
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging and winning new customers in transformative projects involving technology strategy, migration and modernisation, data and AI. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer‐facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer sign‐off of Statements of Work (SoW). Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW. Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem‐solving, and project‐management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). New customer acquisition experience will be important for success in this role.
Key job responsibilities
* Leading business development efforts by engaging customers and driving high‐value engagements
* Winning net new customer logos
* Collaborating with Amazon Global Sales representatives to ensure a coordinated approach for key accounts
* Creating proposals, securing customer sign‐off on Statements of Work (SOWs), and ensuring successful project delivery
* Monitoring ongoing projects to ensure delivery of agreed customer business outcomes and maximizing revenue potential
* Advocating for customers while balancing AWS business objectives
Basic Qualifications
* Experience communicating technical concepts to diverse audiences in pre‐sales environments
* Experience working with, presenting to, and negotiating with C‐level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals
* 7+ years of sales or account management experience
* Proven track record of expanding influence and driving results beyond direct reporting lines
Preferred Qualifications
* 4+ years of technical specialist, design and architecture experience, or AWS Professional level certification
* Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
* Demonstrated success in both customer retention and new business development
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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