As a Client Services Advisor, you'll be ensuring our customers get the exceptional service they deserve. Whether it's handling inquiries or managing policy updates, you'll be the face of our customer-centric approach. Plus, if you thrive in a sales-focused and reward driven environment, this role is perfect for you.
About The Role
Onsite and full-time, based at our Sippy Downs office
No insurance experience required as full paid training provided
Answer general inquiries, amending existing policies, and setting up new ones
Selling the advantages of our innovative products and services to customers
Offer personalised insurance that perfectly fit the customer's requirements
Actively listen and tailor policies to meet customer needs
Work towards sales and performance targets
About You
Passion about delivering exceptional customer experiences
Outstanding communication skills
Drive to succeed in a sales-focused role
Adaptability and eagerness to learn
Confidence and a positive attitude
Don't tick every box? No problem.
We understand that many skills are transferrable, and your character, passion and dedication to excel, might be just when we're looking for
Why Youi?
At Youi, we balance professionalism with a healthy dose of fun. We take our business seriously but not ourselves. We challenge the Australian insurance industry to provide a better experience for our customers, with our focus on Insurance for Individuals. One of the main differences we have over our competition is our exceptional customer service, which is a result of the kinds of people we employ.
Perks And Benefits
Great work/life balance with set start/finish times
22 days annual leave, plus volunteer leave, and yearly salary reviews
Career progression opportunities – we believe in promoting from within
Paid induction training and ongoing career development
An awesome work culture that encourages creativity and celebrates diversity
Ideally located surrounded by numerous eatery and retail options
An award-winning reward and recognition program
Discounted insurance products
Discounted gym memberships through Fitness Passport
Free skin checks, flu jabs, and wealth mastery sessions
Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing
End of trip facilities
Casual dress code
Ready?
Apply now to join us at our state-of-the-art Sunshine Coast HQ and experience a workplace where authenticity and diversity are celebrated, and innovation is encouraged.