We're seeking a highly skilled ICT professional to join our team in South Australia.
About the Role:
* Provide second-level technical support for desktops, laptops, and mobile devices.
* Administer and maintain Microsoft Azure, Active Directory, and Windows servers.
* Manage enterprise backup and disaster recovery processes to ensure data integrity.
* Assist with vulnerability management and incident response activities.
* Support and guide Service Desk staff to enable first-line resolution.
* Ensure compliance with cybersecurity frameworks and government ICT standards.
* Manage software licences and asset records in line with asset management requirements.
* Coordinate system maintenance and upgrades to minimise downtime and disruption.
This role enables our staff to focus on delivering tourism outcomes for South Australia by maintaining a stable and secure ICT environment and supporting continuous improvement.