About the Role
As a Banking Consultant, you will provide our customers with an exceptional branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.
You'll be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
We're changing with technology and giving our people great opportunities to try new things, learn and grow.
* Provide seamless branch experiences for customers
* Contribute to significant uplift in customer engagement and advocacy
* Actively participate in bank programs and initiatives
* Take responsibility to 'know your customer' from a risk perspective
* Ensure compliance with policies and procedures
To grow and succeed in this role, you'll ideally bring:
* Exceptional customer focus – retail experience is an advantage
* Experience in being a user and promoter of technology
* Ability to multi-task and highly adaptable to change and ambiguity
* Willingness to work in a collaborative team environment
* Sound understanding of compliance
* Excellent communication and interpersonal skills
Required Skills and Qualifications:
* Proven ability to build strong relationships with customers
* Effective communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong analytical and problem-solving skills
What We Offer:
Attractive salary package
Opportunities for career growth and development
Collaborative and dynamic work environment