Responsibilities
The Executive Director is responsible for leading the day-to-day operations of the community, including full profit and loss responsibility and serving as the community sales leader. The Executive Director plans, implements, and evaluates all aspects of operations. He/she recruits and trains team members, has a direct supervisory responsibility for team members in order to create and maintain a highly functioning team environment, maintains high customer satisfaction, and ensures a quality-oriented workforce. The Executive Director complies with all local, state, and federal regulations, and focuses on creating a safe working and living environment.
* Lead the development and implementation of all sales and operations strategies and tactics for the community consistent with Atria's objectives. Regularly communicate performance with the Regional Vice President.
* Actively partner with Community Sales Director to assess competitive threats, sales plan, and engage in business to business sales calls.
* Understand the community's care regulations and support the resident care program by regularly meeting with the Resident Services Director to discuss and address concerns of the department.
* Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services, and review and redirect activity, if necessary.
* Ensure adherence to the Resident's Bill of Rights.
* Interview, hire, orient, train, supervise and evaluate staff.
* Constantly assess resident needs in staffing levels.
* Operate the community in accordance with Atria policies and federal, state and local regulations.
* Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses.
* Act as a liaison between field operations and the Support Center. Build strong relationships with Support Center resources.
* Remain active in local community activities. Establish networks and resources for resident referrals.
* Perform regular reviews of and makes recommendations on all aspects of building construction and preventative maintenance.
* Able to work in various positions at community and willing and able to fill in as needed.
* Build a high performing team and keep morale high.
* Meet financial management requirements for the community.
* Maintain safe working and living environment.
* Actively participate in "in-house" sales activities including prospective resident tours and special events.
* May drive Company vehicle from community to social and other various destinations (only if required by community).
* May perform other duties as needed and/or assigned.
Qualifications
* A Bachelor's degree in business administration, healthcare administration, or related subject is required.
* Three (3) to five (5) years of experience in operations management with demonstrated success in meeting financial and sales goals preferred.
* The ability to become licensed as an administrator for assisted living within a prescribed timeframe in states requiring such a license.
* Must possess valid driver's license.
* Must satisfactorily meet and be in compliance with Atria's Motor Vehicle Policy standards.
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