Company Description
Founded in 1939, Lawrence is the most trusted and experienced dry cleaning and rental linen company in Sydney, known for delivering exceptional customer service and high-quality linen care. A leading supplier to many commercial clients, including over 20 major Accor hotels in the Sydney Metro area, Lawrence Dry Cleaners emphasizes reliability and excellence. With over 80 years of expertise, Lawrence Dry Cleaners upholds its commitment to providing top‑notch professional services. For more information, visit
Role Description
This is a full‑time hybrid role as an Account Manager based in the Greater Sydney Area, with flexibility for partial remote work. The primary responsibilities include managing client relationships, coordinating with internal teams to ensure client satisfaction, overseeing account operations, addressing customer inquiries, and promoting the company's services. The Account Manager will play a vital role in growing the business while maintaining the high standards of service for which Lawrence Dry Cleaners is known.
Qualifications
* Strong customer relationship management and communication skills to build and maintain client trust.
* Proven ability in account management, handling operations, and delivering client‑focused solutions.
* Organizational skills and attention to detail to manage multiple accounts effectively.
* Strategic thinking and problem‑solving skills to identify opportunities for growth and resolve issues efficiently.
* Experience in the hospitality, customer service, or commercial services industry is a plus.
* Proficiency in computer systems, including CRM tools and Microsoft Office Suite.
* Bachelor's degree in business, marketing, or a related field is preferred.
* Availability to work in a hybrid environment with some on‑site responsibilities in the Greater Sydney Area.
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