**Warehouse Operator — Challenge, Inspire and Grow with us at Miss Amara!**
We are looking for a talented Assistant Warehouse Manager to help us transform the way rugs are sold online! This is a full-time role based in our Sydney warehouse in South Granville.
**About Us**
We're growing here at Miss Amara — fast. We're reinventing the way that customers buys rugs online, innovating how people buy rugs through industry-first technology and a best-in-class customer experience. Since launching in 2014, Miss Amara has experienced rapid growth and is now regarded as one of the emerging e-commerce leaders in the APAC. We've received industry recognition for our innovation, customer-first mindset and growth trajectory, including:
- Ranked 150th in the Deloitte Fast 500 Tech Companies Asia-Pacific 2021
- Ranked 26th in the Financial Times (FT) Fastest Growing Tech Companies 2021
- Ranked 17th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2021
- Finalist, Customer Excellence, and Finalist, Social Commerce, Online Retailer Industry Awards 2022
- Finalist, Online Retailer of the Year, Finalist, People and Culture Champion, Finalist, Technology Champion, Australian National Retail Awards 2022
**Our plan: To be the number one global retailer for rugs.**
Miss Amara was founded with one mission - to create the best possible experience for people shopping for rugs online. Miss Amara is made up of a team that is (crazy) passionate about what they do, and strive to create a team culture that is vibrant, dynamic and supportive.
We are shaking up the homewares industry with innovative technology that removes the biggest pain points in buying a rug - offering free returns, free styling advice, and industry-first augmented and virtual reality, tools to ensure our customer selects the perfect rug. Our approach is a complete game changer for how customers shop for rugs.
**The role**
We are building an all-star team to grow our business and be a place that our customers want to return to, time and time again.
Miss Amara is looking for an Assistant Warehouse Manager to join our award-winning team and our fast-growing business. With our business expanding we need a strong, motivated and energetic member to be part of a team that will support our Warehouse Manager to help get rugs to our customers!
This is a fantastic opportunity to get in early with a high-growth e-commerce startup with great potential for career progression as the company expands into new markets. The role will be located at our warehouse South Granville.
**Key Responsibilities**:
- Supervise and lead a team of warehouse staff, providing guidance, training, and performance feedback.
- Maintain accurate inventory records through regular audits and cycle counts.
- Uphold and promote a safe working environment by enforcing safety guidelines and protocols.
- Monitor stock levels and collaborate with procurement to ensure optimal inventory levels are maintained.
- Implement and enforce efficient inventory storage practices.
- Coordinate the picking, packing, and shipping of customer orders in a timely and accurate manner.
- Implement and enhance order fulfillment processes to meet or exceed customer expectations.
- Implement and enforce quality control measures to ensure the accuracy and condition of shipped products.
**Skills and Experience**:
- Bachelor's degree in business administration, logistics, supply chain management, or a related field.
- Proven experience in inventory management in a warehouse setting.
- Strong leadership skills with the ability to supervise and motivate a team effectively.
- Knowledge of inventory control principles and best practices, including cycle counting and auditing techniques.
- Familiarity with inventory management software systems for tracking and monitoring stock levels.
- Effective communication skills to collaborate with procurement, cross-functional teams, and external stakeholders.
- Attention to detail to ensure accuracy in inventory records and order fulfillment processes.
- ForkLift (LF) and Order Picker (LO) license is an advantage.
**Why should you join?**
- Be part of a talented crew — you'll be a part of a high-growth e-commerce business, with opportunity for career progression as Miss Amara expands into new markets.
- Work in unchartered territory — We are disrupting the homewares space using industry-first technology to stand apart from our competitors
- Join a truly global team - with team members joining from countries all over the world, we are a truly diverse workforce with a dynamic, fun and engaging company culture!