The Organisation
Since 1997, Bridges Health & Community Care Ltd. (BHCC) has assisted thousands of people to move beyond the isolation and stigma of mental illness, incarceration and addictions to live a meaningful existence with a sense of purpose. We deliver a range of programs throughout rural and regional Queensland, supported by professional staff committed to our practice principles of recovery, "No Wrong Door" and exceptional customer service.
Why Work With Us?
* Meaningful Impact: Be part of a team that makes a real difference in the lives of people in our community. Your work will have a direct impact on improving the quality of life for those we serve.
* Inclusive Culture: We celebrate diversity and foster an inclusive environment where everyone feels valued and respected. Our team is committed to equality and creating a workplace where all voices are heard.
* Professional Growth: We invest in your professional development with ongoing training, education programs, and opportunities for career advancement. Your growth is our priority.
* Supportive Environment: We support each other, collaborate, and work together to achieve our goals. You'll find a friendly, approachable, and down-to-earth atmosphere here.
* Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to help you manage your personal and professional life effectively.
* Community Engagement: Engage with the community through various programs and initiatives. You'll have the opportunity to participate in events, volunteer, and contribute to the well-being of your local community.
* Comprehensive Benefits: Enjoy a competitive salary, health and well-being leave of 5 days per year on top of your other leave accruals, and other benefits that support your overall well-being.
About the Position
To support clients of the Youth Bail Support Service in the Bundaberg region, which assists young people involved in the youth and criminal justice system in accordance with the requirements of the negotiated Queensland Government service agreement.
Purpose of the Role
* Provision of timely, effective, culturally and age-appropriate interventions and intensive case management of young people aged 10 – 17, including Aboriginal and Torres Strait Islander youth, to improve their chances of being granted bail, meet their conditions of bail and improve their connection to pro-social activities and supports and enhance their social and emotional wellbeing
* Establish, foster and strengthen relationships between local communities, elders, recognised entities and health, justice and community providers to ensure key stakeholders participate in the co-design of local solutions and strategies in addressing issues that impact on Bundaberg youth at risk or involved in anti-social and criminal activities
* Develop and implement strategies to increase ongoing participation and engagement of young people in Bridges Bail support and associated support services, where relevant.
* Ensure that services and interventions support BHCC's purpose, vision and core values
The target group for the service is:
• young people aged 10 – 17 years who are at high risk of being remanded in custody
• young people who are alleged to have committed an offence and could be eligible for bail, but are at high risk of remand without support
• are at risk of re-offending or non-compliance with their orders without support
• are remanded in custody due in part, to lack of stable accommodation and/or positive support in the community.
Key Responsibilities
* Intensive case management, not time limited
* Court Advocacy, liaising with police, magistrates, legal practitioners and youth justice
* Coordinating intervention services, programs and activities to young people subject to Bail/Conditional Bail.
* Practical assistance to and from court and appointments for young person and immediate family, if require
* Family and stakeholder engagement
* Diversionary referrals for non-youth justice clients to relevant support services.
* Provide regular updates to court staff and Youth justice about ongoing compliance and attendance in agreed activities
* Provide timely and professional quantitative and qualitative reports to the Department and the Executive team
* Participate in continuous improvement activities including external audits
The service will work collaboratively with the young person, Youth Justice, families, and other stakeholders to fulfil elements of the young person's case plan and bail conditions.
About the Person
We seek staff who;
* Have the capacity to work flexible hours to cater for individual client needs
* Are highly skilled in negotiation and advocacy
* Are committed to improving the lives and pro-social outcomes for youth
* Foster a belief that strength, resilience and wrap around support for young people will determine success
* Are genuine team players able to support and embrace a multidisciplinary approach, internally and externally
* Have natural ability to develop rapport and maintain meaningful relationships with a broad client group, including Aboriginal & Torres Strait Islander people
* Aspire to work in a dynamic environment
* Display commitment to continuous quality improvement and professional development
* Believe in "No Wrong Door" for people in distress
Selection Criteria
* Knowledge of, and experience in the youth justice system, including an understanding of court processes and bail.
* Knowledge of, or the ability to rapidly acquire knowledge of professional youth services available in the Bundaberg region.
* Demonstrated understanding of the issues relevant to young people's interaction with the criminal justice system and knowledge of referral pathways.
* Demonstrated ability to apply effective case management techniques, including assessment, referral, counselling, intensive support, mediation and networking.
* Demonstrated experience in successfully meeting reporting requirements, accurate and timely data collection.
* Exceptional communication skills including:
* The ability to communicate clearly, professionally and respectfully with young people, families, colleagues, other agency personnel and external stakeholders;
* Accurate, precise, professional written and verbal communication skills
* Demonstrated computer skills, with intermediate to advanced knowledge in Microsoft Office applications.
A requirement prior to commencement is to currently hold and maintain:
* Current working with children check (Blue Card)
* Current NDIS Worker Screening Clearance or Yellow Card Exemption
* Current Queensland Open Driver Licence
* The right to work in Australia
Interested applicants are required to submit:
* an up-to-date resume including two recent referees;
* a cover letter addressing the selection criteria and requirements of the role.
Bridges encourages applications for employment from people who identify as Aboriginal &/or Torres Strait Islander with positive connections to the local indigenous community.
Applications close at 5pm on 12 September 2025, although, early applications are encouraged. We reserve the right to close the position if a suitable candidate is found sooner than the closing date.
The salary range for this role is $76K to $81,906 per annum
For confidential enquiries about the role, or to request a copy of the Position Description, please contact Bridges Human Resources Manager, Glenn Meehan at or on