Administrator – Be the Face of a Growing, High-Quality Firm You’re not just an administrator, you’re the person who keeps everything running smoothly and ensures the team and our clients feel looked after from the moment they walk in. MBC Group Services is seeking a proactive, professional administrator to be a key support across the business. This role sits at the heart of the firm, connecting with clients, supporting the team, and keeping operations on track. If you're looking for a long-term, growth-focused career in administration within a professional services environment, we want to hear from you. Why Join MBC Group Services? MBC Group Services is a 25-person accounting firm with a strong reputation for building long-term client relationships and delivering high-quality advice. Supportive Team Culture – Work in an easy-going, collaborative environment where the team work together to provide excellent client service. Relationship-Driven – Be part of a firm that values strong, long-term partnerships with clients and each other. Quality Client Base – Work with clients across agriculture, trades, earthmoving and hospitality, with a focus on quality client relationships over volume. Forward-Thinking Firm – Embrace modern technology and systems that streamline workflows and drive efficiency across the business Stable & Growing Business – Join a firm with clear growth plans and a role that can grow with you over time. Your Role As an Administrator, you will play a key role in keeping the business running smoothly and delivering a high-quality client experience. Your responsibilities will include: Acting as a key point of contact for clients, including managing phone and email enquiries and creating a professional and supportive experience. Collecting and organising client information to support Accounting, Bookkeeping and SMSF teams. Coordinating meetings, managing diaries and scheduling appointments. Preparing, distributing and lodging documents and reports. Maintaining accurate records across systems including FYI, Xero, CAS 360 and DocuSign. Supporting compliance processes such as ASIC renewals and audit administration. Assisting with general office coordination, including maintenance and administration tasks. Managing competing priorities and ensuring deadlines and workflows stay on track. Contributing to process improvements and supporting a positive, professional team culture. What You Bring Strong administration experience (experience in an accounting or professional services firm highly regarded). Confidence interacting with clients, both in person and across phone and email. Excellent organisation skills with the ability to manage multiple priorities and deadlines. High attention to detail and a proactive, solutions-focused approach. Strong communication skills and the ability to work across multiple teams. Comfort working with systems and learning new technology quickly (experience with Xero, FYI, CAS 360 is desirable). A positive, professional attitude and willingness to support team success. A genuine interest in building a long-term career in administration, with strong potential for future growth. Formal qualifications are not essential; however, a Cert III or IV in Business Administration is advantageous. Full Australian working rights. Take the Next Step in Your Admin Career If you’re looking for a role where you’re genuinely valued, trusted, and given the opportunity to grow — this is your chance to build a long-term career within a respected and growing firm. Apply now with your resume and cover letter. Only shortlisted candidates will be contacted. Thank you for your understanding.