Job Opportunity: Store Manager and Assistant Manager - Chicken Mania Tweed Heads
If you're passionate about leading a team in a friendly, fast-paced environment, we're looking for you. Chicken Mania Tweed Heads is opening soon and seeking a dedicated Store Manager and Assistant Manager to oversee operations at our new location.
If you love a customer-first approach and enjoy being hands-on, this role is for you
Key Responsibilities:
Leadership & Team Management:
* Take full responsibility for store operations, including inventory management, rostering, and team performance.
* Lead by example, actively engaging in all areas of the store, from customer service to food preparation.
* Inspire, coach, and motivate your team to maintain a positive, energetic workplace.
* Manage recruitment, training, performance reviews, and resolve any team issues to ensure smooth operations.
* Set and achieve store goals, aligning with financial targets and key performance indicators.
Operational Excellence:
* Ensure the store runs smoothly, maintaining high standards in food quality, service, and cleanliness.
* Oversee stock control, ordering, and kitchen operations to ensure product quality and cost efficiency.
* Uphold Workplace Health and Safety standards, keeping the store clean, safe, and secure.
* Handle administrative tasks, including banking, cash management, and policy reviews.
* Implement and monitor food safety procedures, ensuring full compliance with regulations.
Customer Focus:
* Deliver outstanding customer service every day, proactively handling feedback and ensuring customer satisfaction.
* Efficiently manage both in-store service and online orders, ensuring timely and accurate fulfilment.
Financial & Reporting Responsibilities:
* Manage budgeting, food costing, and cost control to meet financial targets.
* Ensure effective cash management and accurate banking procedures.
What We're Looking For:
* Proven leadership experience in a fast-paced hospitality environment.
* Strong team management and development skills, with a commitment to high standards.
* Excellent communication, time management, and attention to detail, with flexibility to work nights and weekends.
* Experience in budget management and achieving financial targets.
* Right to work in Australia.
* Basic Food Handling certificate (other certifications like Food Safety Supervisor or First Aid are a plus).
Why Join Us?
* Be part of a welcoming, rewarding work culture that values teamwork and excellence.
* Take on a role where your leadership and hands-on approach will make a real impact.
* Enjoy opportunities for growth and development in a supportive environment.
If you're ready to lead our team to success and deliver top-notch service, apply now and be a part of Chicken Mania
Job Types: Full-time, Permanent
Pay: From $28.90 per hour
Work Location: In person