About the Role
We are looking for a dynamic and results-driven leader to join our team as Store Manager.
The successful candidate will have a proven track record of delivering exceptional customer service, managing daily operations, and leading a team to achieve sales targets.
The role involves:
* Providing front-of-house support to Retail Partners by managing daily store operations and embedding company values.
* Implementing roster changes and driving sales through key performance indicators (KPIs).
* Coaching and developing the retail team in delivering exceptional customer service.
* Assisting the retail team with customer service, pre-testing, and dispensing.
* Supporting the Retail Director in complaint resolution.
* Maintaining store presentation standards and stock management.
Key Responsibilities
We require someone who can lead and inspire our team. Key responsibilities include:
* Management Skills: Proven experience as a Store Manager or Assistant Manager, with the ability to multitask between operational responsibilities while developing a team.
* Practical Abilities: Evaluating and implementing new measures to enhance store performance. Optical experience is highly desirable, but full optics training will be provided.
* Teamwork: Encourage and motivate the team throughout their development journey.
* Proactivity: Respond efficiently to changing circumstances and delegate tasks effectively.
About Our Team
We strive to create an inclusive and supportive work environment where our employees feel valued and empowered to succeed.
As a Store Manager, you will play a critical role in achieving this goal by leading your team and contributing to the success of our business.
We offer a range of benefits and incentives to support your personal and professional growth, including:
* A flexible roster for work-life balance.
* Two free pairs of glasses per year.
* Birthday and volunteer leave.
* 30% off family and friends discount.
* Staff referral incentives.
* Store bonuses.
* Opportunities to work with major brands.
* In-depth onboarding process.
* Health and wellbeing support.