Job no: 529804
Brand: FCM
Work type: Full time, Hybrid
Location: Western Australia
Categories: Sales and Customer Service
We're looking for a multi-skilled travel specialist to join our team as a Travel Consultant, where the challenging world of corporate and academic travel management will be sure to take your career to new heights.
At FCM, we provide highly individualized travel services for busy travellers. We are one of the world's leading corporate travel and expense management consultancies.
About the Opportunity: FCM Travel Consultant
As part of our team, you'll work with large market corporations, using your expertise in fares and complex itineraries to make professional and accurate business international and academic travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.
Responsibilities
* Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
* Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
* Communicate and manage relationships with internal and external stakeholders.
* Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
* Deliver on travel requests within designated SLAs.
All About You
* A high level of attention to detail.
* 2+ years experience as a Travel Consultant or Travel Manager.
* High level of GDS proficiency, with a preference for Sabre.
* Excellent communication, listening and presentation skills.
* Demonstrated ability to work within a multidisciplinary team.
* Ability to develop and grow strong relationships.
* Great business acumen.
What You'll Enjoy
* First-year On Target Earnings (OTE) $85,000+ per annum, comprising $55,000 base + uncapped monthly incentives + super.
* Culture: inclusive company with a unique team culture – Flight Centre Travel Group Australia proudly certified Great Place To Work Australia.
* Equal Opportunity Employer encouraging all qualified applicants, including Aboriginal and Torres Strait Islander People, people from minority groups and people with disability.
* Individualised Learning & Development pathway options.
* Access to LinkedIn Learning for ongoing skills development (over 24,500 courses).
* Exclusive staff discounts via employee-only portal – 350+ retailers, health and wellness discounts, financial planning, employee share plan and more.
* Travel discounts for family and friends – flights, hotels, tours, cruises, insurance.
* Career opportunities across a global network of brands – promote from within.
* Corporate health discounts, internal gym access.
* Mental health support and Employee Assistance Program.
* Regular awards nights, social team-building, industry events, global conferences.
* Corporate Social Responsibility program – supporting charities through Workplace Giving, volunteering, fundraising and paid parental and volunteer leave.
* Sustainability initiatives protecting the environment.
Are you ready to elevate your career in corporate travel? Apply with FCM today!
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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