Job Description
About Us
We are a leading diagnostic medical imaging and interventional examinations service provider who are committed to excellence in patient care.
The Opportunity
We are seeking an enthusiastic full-time Audit and Typing Team Member to join our team. This position is central to ensuring excellence in patient care and referrer outcomes.
* Complete daily auditing as directed by the Auditing & Typing Team Leader in accordance with appropriate processes
* Work with sites to amend patient request errors as required
* Provide feedback to the Auditing & Typing Team Leader regarding areas of improvement for dissemination to the respective sites for follow up
* Complete Medical Typing duties as required through the effective use of a Dictaphone
* Perform accurate audio transcription
* Maintain a sound knowledge of relevant medical terminology
* Produce appropriately formatted reports and letters as required
* Engage in mentoring and coaching other customer service teams as requested
* Produce consultation letters for radiologists
* Build and maintain strong relationships with management, radiologists, onsite staff, and other team members