Family Services Manager
We are seeking a compassionate and results-oriented Family Services Manager to join our team.
The successful candidate will have a strong focus on ensuring our brand is well known in the community, providing quality service to clients, and embracing our company culture and high service standards.
* Build positive relationships with stakeholders and motivate a team to deliver exceptional customer service.
* Develop and inspire your team by creating a workplace where people feel valued, challenged, and proud to be part of the team.
* Manage operations, people, and finance for an extremely high-volume location while delivering profit objectives and outstanding customer service levels.
Key qualifications include:
* Leadership skills with the ability to create a motivating work environment.
* Ability to communicate effectively with all levels of the public.
* Sensitivity to circumstances involving grieving people, their values, and beliefs.
* Excellent written and oral communication skills.
* Flexibility to participate in after-hours duties, including occasional weekend arrangements.
Benefits of joining our organization include:
* Reward and recognition programs.
* Tailored induction and training programs.
* Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client experience.
* Networking opportunities across the business and with peers.
* Birthday and paid parental leave.
* Free access to Employee Assistance Programs.