At Prevail, we believe success isn't given, it's built. We stand alongside discerning customers to protect what they've created in life and business, with the same care and commitment they put into building it. We deliver crafted insurance solutions across niche segments: High Net Worth, Specialty (specialised small business), and Lifestyle & Leisure. These are customers with unique and complex needs, and we design coverage that fits, removes friction, and takes risk off their plate. Everything we do aims at the best experience and the best outcome for the end customer: clear processes, fast decisions, reliable coverage, and measurable results. We act with integrity, own our outcomes, and get 1% better every day, progressive, energetic, and forward‐thinking by design.
About The Opportunity
Prevail is seeking a National Underwriting & Performance Manager, a senior leadership role responsible for shaping and executing our underwriting strategy across High Net Worth, Lifestyle & Leisure, and Specialty portfolios. Working alongside the CEO, Group Chief Actuarial, and insurer partners, you will steer product mix, pricing strategy, underwriting frameworks and portfolio governance to deliver strong return on capital and sustainable growth for our insurer partners. This role leads and develops our National Product Leads (currently three), providing clear direction, technical coaching and performance leadership, ensuring our underwriting teams have the structure, capability, sophistication and agility needed to compete and win in a modern MGA environment.
Key Responsibilities
* Lead Prevail's national underwriting strategy across High Net Worth, Lifestyle & Leisure, and Specialty portfolios, ensuring strong alignment to insurer risk appetite and commercial objectives.
* Drive portfolio performance and profitability using data‐led insights to adjust pricing, risk selection, retention and distribution levers to maximise sustainable growth.
* Act as the strategic underwriting face to insurer partners, building trust through transparent reporting, technical clarity and strong portfolio stewardship.
* Provide senior technical oversight, making decisions on complex or non‐standard risks and guiding Product Leads through high‐value or unusual submissions.
* Strengthen underwriting governance by maintaining consistent frameworks, guidelines, quality assurance and audit processes across all product lines.
* Develop and uplift team capability through coaching, clear expectations and building future‐ready underwriting structures that leverage digital enablement.
Skills And Qualifications
* Significant experience in underwriting or insurance operations with proven leadership across complex or high‐value portfolios.
* Deep technical underwriting capability, including pricing fundamentals, risk assessment, portfolio management and strong commercial judgement.
* Experience in high net worth or specialised personal lines, with confidence navigating bespoke or non‐standard risks.
* Strong stakeholder influence and communication skills for effective engagement with brokers, insurer partners and senior leadership.
* Demonstrated ability to analyse portfolio trends, translate data into insights and convert findings into strategic actions.
* A leadership style grounded in coaching, accountability and capability uplift, with experience supporting succession pathways.
Benefits
* We believe in hybrid working, purposeful time together to build strong connections, spark ideas and move faster, while giving you the space and flexibility to focus and perform at your best.
* You'll grow through structured development, mentoring and tuition support, with ANZIIF accreditation pathways that convert learning into real capability.
* You're backed by company‐paid Life, TPD, Salary Continuance and Travel insurance, with access to additional discounted cover.
* Your wellbeing is supported through annual health checks, skin checks, flu shots, holistic wellness programs and confidential counselling.
* You'll thrive in a collegiate, high‐trust culture where integrity and accountability matter, your ideas land quickly, and your contribution counts.
We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.
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