Unlock Customer Potential
We are seeking a motivated and experienced Assistant Store Manager to lead and coach a talented team of individuals to deliver exceptional customer experiences. As a vital part of our retail operation, you will be responsible for driving connections that matter in every moment and ensuring our store is always on point, welcoming, and bursting with positive energy.
About the Team:
* Squad Goals: Lead, coach, mentor, develop & inspire a team of fabulous individuals empowering them to shine like the stars they are
* Retail Expert: Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy
* Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile
* Training and Development: Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers
Requirements:
* You are well versed in the retail environment & carry the best in innovative practices in your bag of tricks
* Customer service isn't just a job; it's an art form that you've mastered
* A problem-solving pro with an innate ability to make thoughtful & well-informed decisions
* Results-driven & charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves
Benefits:
* Competitive remuneration
* Make life easier (and more affordable) with credit and shopping discounts
* Unlock additional benefits to over 400 retailers Australia-wide
* Direct your own development and build future-ready skills with industry-focused micro-credentials
* Build meaningful connections through employee-led networks and diversity initiatives
* Put your wellbeing first with free access to counselling and support services, 24/7
* Flexible working arrangements