Join Our Small, Privately-Owned Accounting Firm At Proactive Accounting, we’re dedicated to providing exceptional service to our clients while fostering a supportive and dynamic workplace. As a growing accounting firm on the Gold Coast, we are looking for a motivated and detail-oriented Client Services Administrator to join our team. As the Practice Manager, I’m looking for someone who can bring attention to detail, self-motivation, and a genuine interest in business, finance, and accounting to our office. This is a full-time, office-based position, with some office management duties as well. Key Responsibilities: Provide top-tier client service and administrative support to our accounting team Manage client communications and ensure inquiries are handled promptly Assist with office management tasks and maintain an organised environment Ensure accuracy in all client and business processes Maintain efficient workflows and assist with office operations Collaborate with the team to meet business goals and deadlines What We’re Looking For: Attention to detail and a commitment to accuracy The ability to prioritise and handle multiple tasks efficiently A self-driven, autonomous work ethic with a structured and organised approach Reliability and trustworthiness in all aspects of your work A goal-driven, results-oriented mindset Assertive communication style, both written and verbal A genuine interest in business, finance, and accounting Desirable Experience: Familiarity with ClickUp (not essential) Experience in the accounting industry (highly valued) Proficiency with Microsoft Office Suite Why Join Us? Our core values are Clarity, Certainty, and Confidence — and we want you to feel confident in your role and development. Join a supportive team where your input and initiative are highly valued.