Transform lives as a Support Service Officer, delivering exceptional care and service to senior Victorians through our aged care services.
* This role provides vital administrative support for the effective delivery of regional programs and operational systems, while ensuring excellent customer engagement.
* You will be the first point of contact for incoming inquiries and undertake necessary front office duties as required.
* Seek and respond to client and employee feedback to drive the delivery of outstanding client service.
The ideal candidate possesses high computer literacy in all MS Office programs, along with experience working within a fast-paced team environment and performing diverse administration tasks.
* Demonstrate excellent written communication skills in crafting and typing letters, and preparing concise and accurate minutes of meetings.
* A proven ability to take a holistic approach to client needs and service delivery is essential.