Mayfield (Awabakal Country), NSW, Australia
Our Balance team embraces the fitness and wellness lifestyle with enthusiasm. This role is responsible for assisting with front of house reception, inbound sales, and monitoring the gym floor across Mayfield, New Lambton, and Cardiff sites of Balance Health Clubs. We are currently seeking a casual Multifunctional Attendant to join our team. Duties include but are not limited to:
1. Assist with the management of a busy front desk in a professional and energetic manner
2. Undertake opening and closing procedures
3. Process payments and balance the till
4. Conduct end-of-month stock-takes
5. Build and maintain relationships with health club members
6. Maintain safe and clean facilities at all times, including regular cleaning of gym and equipment
7. Monitor and report equipment faults for repair
As part of The Wests Group recruitment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.
Certifications required: First Aid, CPR & WWCC #
Candidates with a Certificate III in Fitness or those working towards completing one can choose to upskill with Balance to teach Group Fitness classes, including Pilates, cycling, and aqua aerobics.
The Wests Group is a Child Safe organisation committed to providing a safe and supportive environment for all children and young people. We have strong recruitment procedures to ensure the safest and most suitable people work with us, requiring all applicants to undergo an extensive screening process prior to appointment, including reference checks, identity verification, Working with Children's check, and/or national criminal history check. For more information, see the Child Safe Standards attachment or the Office of the Children's Guardian website.
About you
You will be member-focused, passionate about health and fitness, and able to build rapport with members to help them achieve their fitness goals. Your strengths will include providing exceptional customer service and maintaining a clean and safe environment for guests. Previous experience in a reception/admin environment with basic computer skills in Word and Excel will be highly regarded. You will also strive to maintain a Child Safe environment at all times.
About us
Balance is owned by The Wests Group Australia, a Newcastle-based, not-for-profit, membership organisation offering entertainment, accommodation, and dining across five clubs and three hotels. We pride ourselves on exceptional service and state-of-the-art health facilities. Employing nearly 1000 staff, Wests operates multiple entertainment, hospitality, and fitness venues, including the Newcastle Knights. We are proud to be a successful regional employer.
Benefits of working with Balance include:
* Paid parental leave, including 12 months of maintained superannuation
* Flexible work options
* First Nations Cultural Leave
* Above-award wages, paid overtime, and penalty rates for weekends and public holidays
* Paid traineeships and leadership development courses
* Free gym membership at all Balance clubs, including aquatics, group fitness, and creche access
* Discounted accommodation at The Executive, The Gateway, and The Anchorage Hotel & Spa
* 15% discount at Reflections Holiday Parks
* Discounted nib Health Insurance
* 24/7 Employee Assistance Programs
* Free annual flu vaccinations
We encourage candidates from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, to apply to reflect our community’s diversity.
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