An award-winning modern Australian restaurant (Doc Hughes) situated right in Torquay with a huge focus on exceptional food and beverage offerings and customer service is currently on the lookout for an experienced restaurant manager to help lead the fantastic team.Are you a hospitality professional with a passion for customer service? Do you have fantastic communication and people skills? Do you thrive in a fast-paced environment? If so, then we have the perfect job opportunity for you!Your Responsibilities:Manage, lead, and motivate front of house teamEnsure a high level of customer service and satisfactionOversee cost control measures, manage labour costs, and monitor KPI's to drive continuous improvementWork closely with kitchen staff to ensure timely and quality food and beverage serviceCollaboration with the kitchen team in menu training and allergy matrixesFostering a positive, energetic, and collaborative team environmentHandle customer complaints and resolve issues effectivelyEnsuring compliance with all health, safety & liquor licensing requirementsOversee and organise restaurant bookingsWork closely with the Venue manager and management team to make improvements and bring the best experience for our customersNightly cash-ups and venue lock-upOur dream team member:Minimum 2 years experience in a similar roleExcellent customer service and communication skillsDemonstrated leadership and people management skillsOrganisational skills and an attention to detailAn ability to multitask and perform under pressureMust be able to work flexible hours, including mornings, evenings and weekendsFamiliarity with POS systems and booking systemsMust hold a current VIC RSAWe are committed to providing our employees with an energetic, supportive, and rewarding work environment. We offer a generous salary and benefits package, as well as the opportunity to have a lot of freedom and creative control. If you're excited about the prospect of leading a dynamic hospitality team and contributing to the success of a thriving local business, then we encourage you to apply.
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