We are seeking a diligent and meticulous individual to assist in the day-to-day operations of our fast-paced laboratory. This role involves providing data entry services using our Laboratory Information Management System, as well as undertaking other tasks as required.
This is a full-time position working Monday to Friday, with the option of a Saturday shift. The successful candidate will be responsible for filing, archiving, and updating records; screening phone calls and escalating them to appropriate personnel; second checking client information and work orders; inputting analytical methods into our system; assigning method codes and correcting invoices; and liaising with management to obtain turnaround times.
Key Responsibilities:
* Filing, archiving and updating all records as required.
* Screening phone calls and escalating them to appropriate personnel.
* Second checking CPT (Client Profile Template), work orders, and client codes for Technical Clerical Officers.
* Inputting analytical methods and relevant information into GEMS.
* Assigning method codes and correcting invoices and credits.
* Liaising with management to obtain turnaround times and ETA's.
Requirements:
* Good alpha/numeric skills
* Strong language skills and the ability to communicate effectively with internal and external clients
* Computer skills and experience with Excel, Word, and OneNote
* Strong attention to detail with a proven ability to collect, interpret and manage data efficiently and accurately
* Experience within a laboratory environment would be advantageous and highly regarded – not essential.
* Geology, Chemistry, or Earth Science qualifications would be desirable – not essential.
* Well presented with a friendly team manner
* Be able to work to deadlines and within a team
At our company, we pride ourselves on being a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. If you are a motivated and skilled individual looking for a challenging role in a dynamic environment, please apply now.