RACV Torquay Resort
Casual Opportunity
Competitive Pay | Discounts on RACV products and resorts
Join a Purpose-Driven Organisation Creating Impact Through Travel, Hospitality, Home Services, and Sustainable Energy
At RACV, we're committed to making a difference, whether it's through delivering exceptional travel and leisure experiences, providing useful and reliable home services and products, supporting safer journeys for drivers, or advancing a cleaner energy future.
Located at the gateway to Victoria's iconic Great Ocean Road
RACV Torquay Resort offers a unique blend of natural beauty, world-class amenities, and warm hospitality. Nestled on the Surf Coast, our resort provides the perfect backdrop for a meaningful career in the tourism and hospitality industry, where opportunities for personal and professional growth are abundant.
We're inviting you to become part of our passionate and supportive team, united by a common purpose: to help people enjoy life to the fullest, on holiday, at home, or while making memories with loved ones.
A day in the life
Our therapists are responsible for ensuring a high level of service performing a variety of day spa treatments such as facials, massage and beautifully created spa rituals. You'll assist our guests with queries and have and in-depth knowledge of all treatments and products.
This could be just the right role for you?
Our highly trained & professional Spa Therapists, are responsible for delivering great service and care to our guests, ensuring they leave feeling rejuvenated and relaxed. This is a casual position with your key responsibilities for the role including:
Administer spa therapies including facials, skin & body treatments, remedial, relaxation & pregnancy massage, manicures and pedicures
Prepare and clean treatment rooms and spa equipment
Complete tasks and services within the time frames and to a high standard
Provide timely and courteous customer service, anticipating guest needs and resolving issues
Maintain in depth knowledge of services, products and monitor stock levels
Perform reception, admin & POS duties as required
Ability to perform physical requirements of the role, eg working on your feet
Maintain presentation and hygiene standards
What you'll need to be successful
Day spa experience, delivering quality spa treatments specialising in facials, skin & body treatments, massage, manicures and pedicures, essential
Diploma of Beauty Therapy or Remedial Massage essential
Working with Children Check
Exceptional communication and customer service skills, maintaining a loyal clientele and actively selling products/services
Work efficiently in a team environment and have the ability to useinitiative, prioritise tasks andproblem solve
Professional grooming & personal presentation
We're offering...
A professional, 5-star day spa environment in a stunning location
A competitive salary and access to RACV staff benefits
On-going training, support, and development to further your career with an iconic brand
A friendly, welcoming working environment
Flexible working arrangements that promote a healthy work/life balance
Tailored, quality uniforms
We're looking for...
A Diploma in Beauty Therapy with a specific focus in providing spa treatments
Day Spa experience specialising in facial/body treatments, massage, and general beauty services.
Exceptional approach to customer service
Ability to actively promote, sell and upgrade products & services
Immaculate and professional grooming and presentation maintained at all times.
Application process
You can learn more about the RACV at
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or be willing to obtain a Working With Children Check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Spaand whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
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