Job Description
We are seeking a skilled Career Starter to join our team. As a Personal Banking Consultant, you will provide exceptional customer service and advice on financial products and services.
In this role, you will work closely with customers to understand their needs and provide tailored solutions. You will be the face of our organization, promoting our brand values and ensuring a seamless customer experience.
Your main responsibilities will include:
1. Providing expert advice on personal banking products and services
2. Liaising with customers to understand their needs and preferences
3. Promoting digital banking solutions to meet customer needs
4. Managing customer feedback and inquiries effectively
5. Participating in ongoing training and development plans
Required Skills and Qualifications
To succeed in this role, you will need:
* A proven track record in customer excellence gained in banking, sales, hospitality, or retail
* The desire to develop your financial expertise and grow your career
* Ability to understand and provide solutions to meet individual customer needs
* A passion for delivering first-class customer service and making a difference
* A proven ability to multitask and strong attention to detail
* The Higher School Certificate or equivalent certification
Benefits
We offer a range of benefits to support your career growth and well-being:
* Tailored professional development opportunities
* Competitive pay
* An embedded flexible working culture
* Rewards and recognition program
Others
We value diversity and inclusion, and we welcome applications from candidates with different backgrounds and experiences. If you are passionate about delivering exceptional customer service and have a desire to grow your career, we encourage you to apply.