Asset Management Expert
Join a dynamic team of professionals who share your passion for exploration and discovery. As an Asset Management Expert, you will play a critical role in ensuring the smooth operation of our customers' facilities.
Key Responsibilities:
* Conduct site operations in accordance with program contracts and statements of work.
* Develop and maintain professional relationships with clients, vendors, and colleagues.
* Ensure compliance with asset management and service programs, including inventory management.
* Accurately input data into the Maximo database, focusing on asset induction and service requests.
* Monitor service activities and customer concerns, ensuring timeliness and quality.
* Schedule and facilitate site service visits and escort engineers into laboratories.
* Review field service reports and invoices, emphasizing financial and technical accuracy.
* Assist with problem resolutions and customer concerns as needed.
* Support the development of quarterly business reviews and participate in meetings.
* May be required to assist with minor fixes to laboratory equipment.
Requirements:
* Associate's degree or equivalent experience; bachelor's degree preferred.
* Proficient in English.
* 1-2 years of industry experience in related fields.
* Experience in GMP environment.
* Familiarity with CMMS systems and proficiency in related software.
* Experience in customer-facing roles.
* Strong dedication to customer happiness and relationship building.
* Effective communication skills to interact with engineers, suppliers, and partners.
* Ability to work independently and prioritize tasks effectively.
* Proficiency with Microsoft Word, Excel, and PowerPoint.
Working Conditions:
* Primarily work at customer locations, including office and laboratory environments.
* Engage in physical activities such as walking, sitting, lifting, and PC work.
* Adhere to safety procedures and wear necessary PPE in certain areas.
* May travel for meetings and training as required.
Benefits:
* Health & Wellbeing: Join a company that prioritizes your health and wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
* Flexibility: Balance your work and personal life with flexible arrangements.
* Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company-paid parental leave.
* Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
* Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.