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Sales consultant/customer service

Melbourne
Galvin Engineering Pty Ltd
Customer Services agent
Posted: 15 June
Offer description

5 days ago Be among the first 25 applicantsDirect message the job poster from Galvin Engineering Pty LtdGalvin Engineering is a 4th generation Australian family business established in 1930. We are a highly regarded and reliable designer, manufacturer, and distributor of commercial tapware, fixtures, civil plumbing products, and firefighting equipment. Our state-of-the-art machining facility and innovative R&D department, along with ISO 9001 and 14001 accreditations, ensure the highest quality and environmental standards. We provide exceptional customer service and technical support through our local offices in Australia and distributors in New Zealand, the United Kingdom, and the USA. We are passionate about providing water solutions for a healthier environment.Technical Sales Consultant / Senior Customer Service OfficerThis dynamic position offers the best of both worlds:Infield activity: Build relationships with commercial plumbing merchants and contractor groupsExperience Centre Support: Provide expert product advice, engage with walk-in clients, and contribute to our Level 2 technical teamYou’ll play a key role in growing our presence in the Victorian market by identifying opportunities, negotiating deals, and ensuring a top-tier customer experience, supported by a collaborative and capable team.Role & Responsibilities:Engage in sales and service discussions with key decision-makersCollect and relay customer insights to inform sales strategiesPromote product features and benefits to new and existing clientsStay informed on pricing, procedures, and contract conditionsResolve queries and recommend tailored solutions to meet client needsIdentify opportunities for product or service improvementsDevelop and execute innovative sales strategies to meet revenue targetsCoordinate implementation plans to ensure customer satisfactionFacilitate discounts or service arrangements to nurture client relationshipsConduct market research to better understand client preferencesSupport promotional activities and attend customer events or seminarsQualifications, Knowledge & ExperienceMinimum of 3 years’ field sales experience, ideally in commercial plumbingProven track record of meeting or exceeding sales targetsStrong technical understanding of plumbing products and applicationsComfortable working with merchants, consultants, contractors, and buildersStrong communication, negotiation, and relationship-building skillsTertiary qualification in Sales, Marketing, or relevant field desirableExperience liaising with Architects, Hydraulic Consultants, and Merchants is a plusIdeal for merchant reps looking to take the next step in their careerWHAT'S ON OFFER:Competitive remunerationA part of our Profit-Sharing PlanA well-being allowance to be spent on anything in the well-being programA warm welcome as part of an awesome, inclusive, and motivated teamMentoring & coaching (by senior leaders and business owners)Opportunities for career progression & developmentFun events and activities throughout the yearEmployee Assistance ProgramVehicle & Mobile Allowance & Fuel CardTo apply: https://www.galvinengineering.com.au/about-us/careers/Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeIndustriesWholesale Building MaterialsReferrals increase your chances of interviewing at Galvin Engineering Pty Ltd by 2xGet notified about new Sales Consultant jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 1 week agoDoncaster, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoChadstone, Victoria, Australia 21 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoChirnside Park, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoNunawading, Victoria, Australia 1 month agoSportscraft - Casual Sales Consultant - Melbourne EmporiumCampbellfield, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 3 weeks agoDandenong, Victoria, Australia 4 days agoDocklands, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoEssendon Fields, Victoria, Australia 3 months agoDocklands, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 weeks agoSouth Yarra, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$140,000.00-A$200,000.00 1 week agoSouth Melbourne, Victoria, Australia 1 month agoSenior Director, Head of APAC Channel SalesTullamarine, Victoria, Australia 1 day agoSales Consultant - Perimeter Access ControlMelbourne, Victoria, Australia 1 month agoChadstone, Victoria, Australia 21 hours agoCremorne, Victoria, Australia 2 months agoWe’re unlocking community knowledge in a new way. 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