We are seeking an enthusiastic and dedicated Medical Secretary to join our collaborative and experienced clinical team. This role is perfect for a professional communicator who thrives in a fast-paced environment and is passionate about providing high-quality support to patients and healthcare providers.
Requirement
* Experience: Previous General Practice experience and familiarity with Best Practice software are highly desired.
* Soft Skills: Excellent communication, customer service, and the ability to multitask under pressure.
* Work Style: Strong prioritization skills and the ability to work autonomously when needed.
Work Conditions
* Shifts Available: Weekday afternoons (2pm–10pm or 4pm–10pm) and weekends (8am–3pm or 3pm–10pm).
* Perks: Discounted private health insurance, gym membership discounts, and ongoing training and development.
* Environment: Supportive, collaborative, and professional.
Responsibilities
* Front‐Desk Excellence: Welcome patients, manage phone inquiries, and book appointments.
* Administration: Process registrations, verify Medicare/insurance details, and manage medical records with strict confidentiality.
* Financial Tasks: Handle payments, invoicing, EFTPOS, Medicare billing, and batching.
* Clinical Support: Coordinate schedules for doctors and nurses and monitor the waiting room to ensure smooth patient flow.
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