Property Manager – Residential Apartment Complex (12-Month Contract)
Location: Carlton, Melbourne, VICEmployment Type: Full-time OR Part-time, Fixed Term (12 months)
Position Overview
The Property Manager is responsible for the day-to-day management and smooth operation of a residential apartment complex in Melbourne. This role ensures the property is well-maintained, compliant with relevant legislation, and provides a high standard of living for residents. The Property Manager acts as the primary point of contact for tenants, owners, contractors, and service providers.
Key Responsibilities
Tenant & Resident Management
* Manage tenant enquiries, applications, leasing, and renewals
* Handle tenant communications, complaints, and dispute resolution
* Conduct routine inspections, entry/exit condition reports, and follow-ups
* Ensure tenant compliance with lease agreements and building rules
Property & Building Management
* Oversee day-to-day operations of the apartment complex
* Coordinate maintenance, repairs, and preventative maintenance programs
* Liaise with contractors, tradespeople, and service providers
* Conduct regular building inspections to ensure safety and cleanliness standards
Financial Administration
* Assist with rent collection, arrears management, and financial reporting
* Process invoices and maintain accurate property records
* Support budgeting and expense tracking for the property
Compliance & Reporting
* Ensure compliance with Residential Tenancies Act (VIC) and other relevant legislation
* Maintain accurate records of tenancy agreements, inspections, and maintenanceReport on property performance and operational issues to ownership/management
Stakeholder Communication
* Act as the key liaison between tenants, owners, body corporate/owners corporation, and contractors
* Provide timely updates regarding maintenance, access, and building matters
Key Skills & Experience
* Previous experience in property management or real estate (Necessary)
* Strong understanding of Victorian residential tenancy laws
* Excellent communication and conflict resolution skills
* Strong organisational and time management abilities
* Ability to work independently and manage competing priorities
* Proficiency with property management software (e.g., Console, PropertyMe, REST, or similar)
Desirable Attributes
* Professional, customer-focused approach
* High attention to detail
* Calm under pressure and solution-oriented mindset
* Ability to build strong relationships with tenants and stakeholders
Working Conditions
* Based on-site 2/3 days per week
* Regular inspections and occasional after-hours response for urgent issues
* Part-time or Full-time fixed-term contract (12 months)
#J-18808-Ljbffr