Wangarrata Magistrates' Court Networker Expression of Interest for **** Training Commencement
Maindutiesand expectations of our volunteering role:
Provide a welcoming, kind, and supportive human connection to all court users (witnesses, victims, accused, and family and friends)
Actively engage with court users, either face to face or virtually, supporting and assisting them to navigate and fully participate in their court experience
Recognise and respond to individual service user needs and concerns
Provide service users with support, information and referral options and choices
Promote service user safety
Work independently as well as within a team
Follow instructions and practice guidelines
Have good digital literacy and confidence; record keeping, emailing, communication and information sharing
Adhere to privacy policy requirements
Our volunteers must have strong verbal and interpersonal communication skills, confidence using technology (CRM, digital communication – email, internet searching (laptop or tablet) Smart phone Apps) and the ability to foster inclusivity and a person-centred approach to supporting all court users, impartially and non-judgementally.
This multifaceted and interesting role is best suited to someone who is proactive, a people-person, passionate about improving access to justice and wanting to volunteer on an ongoing and regular basis.
Category
Community Services
Commitment
Regular – more than 6 months
Time Required
One day per week, regular volunteering, preferably weekly or fortnightly
9am-5pm Monday or Wednesday
Training
A comprehensive 12-week program is provided to all trainee Networkers (Volunteers)
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