Care Partner / Case Manager – Aged & Community Care
Contract Role | Not-for-Profit | 4 Days per Week (Monday–Thursday) | Blackburn VIC
We are partnering with a well-regarded Not-for-Profit organisation known for delivering genuine, high-quality care to older Australians in the community. This is a great opportunity to join a collaborative and supportive team that values compassion, professionalism and client-centred care. This is a contract role based in Blackburn, working 4 days per week, Monday to Thursday, office-based.
About the Role
As a Care Partner / Case Manager, you will provide high-quality case management and customer service to clients and their representatives. You will conduct assessments, develop care plans and budgets, and support clients to understand and manage their Home Care Package funding. You will ensure services are delivered in line with compliance guidelines while upholding client rights and promoting independence and wellbeing.
Key Responsibilities
* Conduct respectful client intake and assessments over the phone
* Develop care plans, budgets and reviews tailored to individual needs
* Provide clear information regarding funding, entitlements and service options
* Maintain accurate case notes and effective communication with stakeholders
* Promote and refer clients to appropriate services
* Support quality improvement and best-practice care delivery
About You
* Experience working within Home Care Packages or Aged Care is essential
* Knowledge of Support at Home reforms
* Understanding of CHSP, VHC and Support at Home guidelines and funding
* Experience using the LOOKOUT system highly regarded
* Certificate III (minimum) in Allied Health, Community Health or Nursing
* Current First Aid Certificate and Driver's Licence
* Strong communication, documentation and client engagement skills
Why Join
You will be part of a values-driven team who genuinely care about the people they support and each other. With supportive leadership and a positive team culture, this is an excellent opportunity to step into a well-structured service and make an immediate impact. If you are available for a 4-day per week contract role in Blackburn and are passionate about aged care, please apply today or reach out to Sarah Wilkinson at swilkinson@morganconsulting.com.au
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