Join our all‑star team at Mercedes‑Benz Southport, launching to the Gold Coast July 1st, 2026
From the team who brought you Mercedes‑Benz Toowong and Macgregor, Autosports Group is expanding on the Gold Coast. We’re recruiting for an experienced Service Manager to lead our brand-new aftersales operation ahead of a July 1st, 2026 launch.
As Queensland’s most awarded Mercedes‑Benz Dealer Group, achieving Circle of Excellence status five years running; we are building a team of exceptional people ready to shape the future of aftersales on the Gold Coast. This is your opportunity to join what will be The Gold Coast's only Mercedes-Benz agent from April 2027, which will include an all-new, world-class, purpose-built service facility.
Be Part of Something from Day One
Mercedes-Benz Southport is a rare greenfield opportunity, a chance to build a high-performing service department from the ground up, backed by the strength of Autosports Group. You won’t be inheriting someone else’s culture; you’ll be creating it.
Bring your experience, your leadership, and your vision, and we’ll back you with industry-leading resources, Mercedes-Benz factory training, genuine career development, and the support of a listed group with 100+ dealerships across Australia and New Zealand. With exciting new model launches arriving in late 2026, the timing has never been better.
Position Scope:
• Lead, mentor, and develop a high-performing service team across all workshop disciplines
• Drive department profitability through effective labour sales, workshop loading, and cost control
• Deliver an exceptional customer experience in line with Mercedes-Benz brand standards
• Manage daily workshop operations including scheduling, workflow, and productivity targets
• Oversee technician training, apprentice development, and career pathway programs
• Maintain compliance with Mercedes-Benz warranty policies and manufacturer guidelines
• Build strong relationships with the sales team to drive retention and service capture
• Report on department KPIs and implement continuous improvement strategies
• Champion a safety-first, inclusive, and high-performance workplace culture
Our Ideal Candidate Will Possess the Following Skills and Experience:
• Proven experience as a Service Manager or senior aftersales leader in a prestige, luxury, or premium automotive environment
• Strong commercial acumen with a track record of achieving revenue and CSI targets
• Exceptional people leadership skills with the ability to inspire, develop, and retain talent
• Deep understanding of workshop operations, flat rate efficiency, and service department financials
• Mercedes-Benz brand experience highly regarded; experience with BMW, Audi, Porsche, Lexus, or equivalent luxury brands warmly considered
• Excellent communication and stakeholder management skills
• Valid driver’s licence
What You’ll Get:
• The chance to represent a globally recognised luxury brand with opportunity to receive a $1500 referral bonus for successful referrals to the business
• Lead a greenfield dealership with full Autosports Group backing, build the team and culture your way
• Competitive remuneration package including performance-based incentives
• Mercedes-Benz and Autosports Group leadership development programs
• Clear progression pathways within a growing, ASX-listed group
• Paid Parental Leave, discounted private health cover, free Molinari coffee daily
• Employee Assistance Program, social events, and a genuinely inclusive team environment
This Is More Than a Job:
It’s a chance to build something exceptional from the ground up, with the right training, support, and a leadership team that genuinely invests in your future. If you’re ready for the challenge, we’d love to hear from you. Apply now and let’s talk about your future at Mercedes-Benz Southport.
Applications are reviewed as they are submitted. We encourage you to apply as soon as possible for your best chance to progress to the next stage. Early start dates are available. Successful candidates will be required to complete pre-employment checks and hold the appropriate working rights in Australia.
For confidential discussions please contact Karen Shannon on 0408 079 ***.