Job Title:
Workforce Coordinator
This role plays a vital part in making a difference in the local community by leading and supporting a team to deliver exceptional client experience outcomes.
You will be working in an organisation that is dedicated to actively working with older Victorians, their friends and carers, through a range of residential aged care, primary care and in-home services.
The Role:
* Manage the direct care workforce with a keen view to maximising client wellbeing in the home, and the overall client experience of employees and clients.
* Provide consistent, efficient, accurate and timely scheduling of direct care services to all clients and regional teams through the effective management of the direct care workforce.
Required Skills and Qualifications:
* Solid experience in logistics or rostering/scheduling environments.
* High level computer literacy proficiency.
* Excellent communication and interpersonal skills with experience liaising with people from diverse backgrounds and positions.
* Ability to prioritise work, problem solve and use initiative.
* Proven experience in managing remote workforces, including building capability and communication with employees.
* Certificate IV in Aged Care and/or Disability or Business Administration or a relevant field.
* Relevant experience in similar roles (scheduling in aged care settings or community health settings).
Benefits:
* Working independently whilst being part of a supportive team within a community.
* Proudly being part of a business that values respect, responsibility, community and spirit.
* Engaging in meaningful work with a strong commitment to customer experience.
* A competitive salary with meal and entertainment benefits.
* A dedicated L&D team and learning culture for ongoing professional and personal development.
About Us:
* We are a not for profit organisation dedicated to working with older Victorians, their friends and carers.
* We care about our people's health and wellbeing, and are committed to our reputation as a great place to work and volunteer.
* We provide an inclusive workplace with a diverse workforce reflective of our client base.