Job Title
We are seeking a highly customer-focused professional to manage customer and employee interactions, schedule allied health and in-home services, and provide exceptional customer service.
* Key Responsibilities:
* Schedule allied health and in-home services for clients
* Provide high-quality customer service via various communication channels
* Triage queries and provide support to clients and their families
About the Role
This is an excellent opportunity for a motivated and adaptable individual to deliver exceptional customer experiences while working in a dynamic environment.
Requirements
To be successful in this role, you will need to possess:
* Previous experience in a customer service environment or retail/medical reception
* Excellent verbal and written communication skills
* Sound experience with MS suite packages
* Certificate III in Customer Engagement
What We Offer
In return for your hard work and dedication, we offer a range of benefits including wellbeing programs, opportunities to grow your skills and career, and competitive benefits.