Global Vision Recruitment on behalf of Ays Services Pty Ltd T/A Metro Petroleum
Position: Retail Manager
Salary: $75,000 - $80,000 per annum plus 12% superannuation
Hours: 38
Mode: Full time
Location: 160 Murray Valley Hwy, Lake Boga VIC 3584
Experience required: Minimum 1 year of relevant experience
About the Role:
We are looking for an experienced and proactive Retail Manager to lead the operations of our petrol station.
This role is hands-on and requires expertise in managing fuel, convenience retail, staff performance, and compliance with strict safety and regulatory standards.
Key Responsibilities:
• Oversee day-to-day petrol station operations, ensuring smooth and safe running of forecourt and shop activities.
• Manage fuel supply chain, including monitoring tank levels, coordinating deliveries, and preventing fuel variance or losses.
• Ensure compliance with fuel handling, safety, and environmental regulations, including regular site inspections.
• Supervise cash management, EFTPOS transactions, and daily reconciliations of fuel and shop sales.
• Recruit, roster, train, and lead staff to deliver consistent, high-quality customer service and maintain safety standards.
• Drive sales growth in both fuel and convenience store through effective merchandising, promotions, and pricing strategies.
• Implement strict procedures for hazardous goods handling, emergency response, and site security.
• Monitor operational costs, prepare budgets, and report on financial performance to improve profitability.
• Build and maintain strong relationships with suppliers, contractors, and customers.
• Handle escalated customer complaints and ensure a positive, safe, and welcoming service experience.
Qualifications:
• Tertiary qualification in Retail Management, Business Administration, or Hospitality Management (preferred but not required)
Other Skills and Requirements:
• Minimum 1 year of experience as a Retail Manager or in a similar leadership role within a fast-paced environment.
• Strong leadership, communication, and problem-solving skills.
• Solid understanding of fuel inventory management and compliance requirements.
• A passion for customer service and a knack for motivating a team.
• Knowledge of budgeting, sales analysis, and operational management.
📌 Retail Manager (Ays Services)
🏢 Global Vision Recruitment
📍 Victoria