Overview
Busselton Villas and Glamping Village is hiring a Full time Cleaning Manager role in West Busselton, WA. Apply now to be part of our team.
Job summary:
- Flexible hours available
- Expected salary: $75,000 - $77,000 per year
- This is an immediate start position
Responsibilities
- Managing daily operations of the Housekeeping Department: Oversees housekeeping operations, supervises cleanliness and hygiene across rooms, cabins, and public areas.
- Coordinates with maintenance teams, ensures accommodation and recreational and utility areas are properly maintained, and enforces guest / staff security measures.
- Formulating and monitoring budgets and financial plans regarding the Housekeeping Department in line with the overall budget set by the Park Manager: monitors supply costs, controls stock levels such as linen, cleaning products, and amenities, orders supplies in a cost-effective manner, reduces wastage, and ensures supplies meet operational demand.
- Procurement planning, reports variances, aligns staffing levels with wage budgets and contributes to budget planning for operational efficiency.
- Prepares and adjusts rosters based on occupancy rates, peak seasons, staff absences, and Fair Work obligations, ensuring productive coverage while managing costs.
- Planning, Recruitment, Training and Supervision of staff: Leads housekeeping staff, assigning daily shift plans and supervision; recruits and trains staff in customer service and compliance; works with the Park Manager and Office Manager to ensure housekeeping aligns with guest check-in/out and bookings.
- Ensure compliance with occupational health and safety regulations: Train staff in chemical handling safety, PPE requirements, cleaning techniques, hygiene, infection control and workplace safety procedures; conduct compliance monitoring and corrective action and report to the Park Manager any required improvements; maintains staff training logs, workplace safety records, compliance documentation, and guest service reports to meet regulatory and audit requirements.
- Monitoring guest satisfaction and handling complaints: Actively respond to guest queries and complaints, implement service improvements, ensure rooms and amenities meet business presentation standards, and report complaints to the Park Manager as needed.
- Provide guests with information about local attractions and arranging tours and transport: Assist guests by coordinating with reception to provide information about Busselton attractions, wineries, beaches, and cultural sites, and arranging transport or activity bookings as required.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr
📌 Cleaning Manager
🏢 Busselton Villas & Glamping Village
📍 City of Busselton