Overview
Express you're Interest NOW!
Do you want to work for a company that celebrates your culture? Do you want to be part of a team that values flexibility and wellbeing? Do you want to be part of the Deadly community within our Indigenous Employee Network at CommBank?
We have a strong commitment to promoting the social, economic, and financial inclusion of First Nations Australians. Through our Indigenous employment programs, we support Aboriginal and Torres Strait Islander job seekers to access career development opportunities across the Bank. Joining CommBank means you'll be a part of a community where our culture is about creating a place where you can be you.
About the Role
Express you\'re interest in joining our HR Direct Team!
Human Resources are the custodians of the employee lifecycle—from acquiring talent, through to leadership development and training, internal mobility, advising on employee relations, and delivering remuneration and benefits programs.
We can help to:
Develop best in the world leaders to drive our culture
Establish workforce capabilities to underpin our future success
Build a strong foundation for flexibility
Create a great experience for our people
HR Direct is a team of Trusted Advisors and Consultants who provide simple and easy solutions through quality advice and expertise, first time, anywhere, anytime. The HR Direct team supports employees and managers with their HR policy, workplace relations, pay and navigational enquiries. This is a dynamic team focused on providing exceptional customer service while fostering career development into roles across the broader HR team.
Hours
HR Direct are available to service customers from 8:30am to 5:30pm (AEST and AEDT). You will be required to be available to work within these hours.
Responsibilities
Your primary focus is to provide clear, helpful HR advice across all areas. You'll listen to each enquiry, ask the right questions, and offer practical solutions quickly to help HR Direct meet its goals and deliver a great experience for our people.
Understand the HR needs of employees, managers and stakeholders
Provide effective, accurate, confident and professional advice
Deliver on customer queries with high-quality service
Support a smooth employee lifecycle through policy and process guidance
Qualifications
We're interested in hearing from people who have:
Experience with Human Resources whether educationally or professionally
Strong customer focus and the ability to fully understand customer needs
Excellent interpersonal skills and sound judgement
Excellent oral & written communication skills
Resilience and a "can do" proactive attitude, with a track record of providing excellent customer service
Application and Accessibility
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of accessibility issues on this site, particularly for screen reader users. If you require additional support, please contact HR Direct at.
Advertising End Date: 16/10/2025
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📌 First Nations Hr Direct Advisor - Expression Of Interest
🏢 Commonwealth Bank
📍 Sydney