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Workshop & field services lead

Mackay
Occulus International
Posted: 18 December
Offer description

About the Job

Provide day-to-day leadership in the workshop to ensure safe, efficient, high quality hydraulic repair, and maintenance services. Supervise and coach workshop staff, coordinate workflow, maintain production standards, and support continuous improvement and compliance with company policies.


Key Responsibilities

* Technical work
* Quality assurance
* Health, safety and compliance
* Workshop operations and scheduling
* Inventory and Asset
* Continuous improvement and cost control
* Customer and stakeholder engagement
* Team leadership and supervision


Key Skills & Experience Required

* Trade qualification in fitting, mechanical, hydraulics or equivalent.
* Exposure to hydraulic systems plus 5 years supervisory or leading hand experience.
* Strong mechanical troubleshooting skills and hydraulic test bench experience.
* Demonstrated leadership and team supervision experience.
* Good written and verbal communication skills.
* High awareness of workplace health and safety practices.
* Experience with mobile hydraulic systems.
* Forklift and driving licence
* Experience using an ERP or job management system.


Key Behavioural Attributes Required

* Practical, hands‑on and technically strong.
* Organised and able to prioritise conflicting tasks.
* Calm under pressure, decisive and solutions focused.
* Strong coaching and people development mindset.
* Attention to detail and commitment to quality.
* Good computer literacy for job cards, email and basic reporting.


Performance measures / KPIs

* First‑time‑fix percentage.
* Job turnaround time and on‑time delivery rate.
* Workshop safety performance: incident rate, near misses closed out.
* Productivity: labour utilisation and average job cycle
* Apprenticeship progress and team competency development.


What's in for you?

* An exciting opportunity to take ownership of our clients' Operations initiatives across Field operations and services and make a real impact on our growth trajectory.
* A competitive salary with performance‑based incentives.
* Comprehensive benefits package and professional development and growth opportunities.
* A collaborative and supportive work environment dedicated to innovation and excellence.
* Fully maintained work vehicle included.
* Overtime available.

Please apply below if you have all the criteria listed above & have full work rights for Australia & are already based in Australia.

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