About the Business Unit
Western Plains CorrectionalCentre is a modern, maximum‐security prison focussed on rehabilitation, housing up to 1248 people in custody. Western Plains features multi‐purpose infrastructure which is adaptable to the evolving needs of Corrections Victoria and the people in our care. Modern amenities include medical wards, a cultural centre, and vocational training facilities. Western Plains provides a holistic, multidisciplinary approach to individualised care which motivates, encourages and promotes reintegration into the community. Western Plains has advanced technology which improves security, streamlines operations and enhances connections for the people in our care. Western Plains operates with three primary service teams: Workforce and Prison Services, Communities, and Safety and Operational Service which collaboratively deliver comprehensive services for people in our care, safety management, and corporate services. Through its innovative design and service model, Western Plains aims to create a thriving environment conducive to safety and positive behavioural change.
About the Role
The Supervisor, Offender Services is a key role within the Offender Services team. The team, led by the Offender Services Manager, is responsible for the development, coordination and delivery of a range of programmes and services across several specialist portfolios: transition and reintegration, family engagement, disability, diversity and complex care. The team is comprised of positions across multiple disciplines and works collaboratively to deliver a holistic, prisoner‐centric service focused on positive behaviour change, rehabilitation and (re)integration.
The Offender Services Supervisor is responsible for overseeing the location's Transition and Reintegration service, including the administration, coordination, and delivery oversight of the Corrections Victoria Reintegration Pathway. The role provides leadership and supervision to a team of Assessment and Transition Coordinators and works collaboratively with contracted service providers to coordinate and oversee service delivery at the location, ensuring programmes and services are delivered effectively and in line with operational requirements.
Responsibilities
* Assist the Offender Services Manager in the development, implementation and evaluation of offender programmes according to current correctional philosophies, legislative requirements, prison policies and correctional standards.
* Supervise and motivate a multidisciplinary team of staff, to ensure efficient and effective delivery of programmes and services.
* Provide performance management and professional development to direct reports.
* Monitor delivery against agreed Service Delivery Outcomes and assist in the identification of related challenges and opportunities.
* Manage staffing resources for specialist prisoner programmes, including workforce planning, workload allocation and the distribution of team responsibilities.
* Provide strategic advice, reports and recommendations to management on prisoner programmes and effective strategies to address identified prisoner needs and support positive outcomes.
* Contribute to embedding a positive pro‐social environment and support a connected, multidisciplinary approach to service delivery.
* Work direct prisoner contact; may require flexible hours including weekends and public holidays and attend to urgent work as required.
Qualifications
* Demonstrated knowledge and experience in managing transition and reintegration programmes and services, including with diverse and special prisoner cohorts, and the ability to coordinate multidisciplinary teams and a range of external stakeholders.
* An understanding of operational procedures within a correctional services environment would be highly regarded.
* Prior experience in managing teams and resources, including workloads and team‐based responsibilities.
* A relevant tertiary qualification or proven track record in the delivery and coordination of reintegration and rehabilitation programmes is desirable.
Child Safe Statement
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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