Overview Be the Calm in the Chaos – Join Our Emergency Department TeamEmergency Department Reception (EDR) Clerk |Permanent Part Time or Fulltime positions available!24/7 set roster including night shiftAre you calm under pressure, highly organised, and passionate about helping others? If so, we have an exciting opportunity for you! Grampians Health is seeking a dedicated Reception Clerk to support our fast-paced Emergency Department team. This role places you at the front line of patient care—welcoming and assisting individuals and families during some of their most vulnerable moments.As the first point of contact, your presence sets the tone. Your professionalism, empathy, and attention to detail will ensure patients receive not only accurate support but also genuine compassion during high-stress situations.Key ResponsibilitiesRegistration and admission of Emergency Department patientsAccurate and timely data entry into clinical and administrative systemsSupporting clinical teams with efficient and reliable administrative assistanceWhat We're Looking ForExceptional customer service and interpersonal skillsStrong attention to detail in data entry and record managementAbility to stay composed and organised in a busy, high-pressure environmentHigh-level computer literacy and proficiency across various software systemsMinimum keyboard speed of 40 WPMPrevious experience in a hospital or similar healthcare setting (desirable but not essential)This is more than just a reception role—it's a chance to make a real difference in people's lives when they need it most. Join Grampians Health and be part of a passionate team committed to delivering exceptional care. Apply now and bring your calm, capable presence to where it matters most.To see a full copy of the Position Description please click hereInterested? ClickAPPLYor if you wish to discuss the role prior to applying, contactLisa Macpherson, Emergency Department Administration Manageron03 5320 4534for a confidential discussion.If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applyingApplications close Friday the 15th of May 2026 at 11.59pm.About Grampians Health Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.Culture & BenefitsFlexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysAccess to Staff Fitness programStaff rewards and recognition programsBallarat Region Ballarat is the largest centre in Western Victoria and the state's fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit BallaratFurther Information All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.#J-18808-Ljbffr