Job Title
This is a leadership role that oversees day-to-day operations across a high-impact venue in Brisbane.
Key Responsibilities
* Confidently lead overall operations with emphasis on customer service, team development, and operational excellence.
* Develop and implement strategies to enhance the customer experience.
* Maintain high facility standards and adhere to safety protocols.
* Lead and motivate staff to achieve outstanding results.
* Analyse and address operational issues to improve efficiency.
Requirements
* Strong leadership, decision-making, and communication skills.
* Excellent time management, financial, and administrative capabilities.
* Ability to coach, mentor, and support staff development.
* A commitment to customer service and satisfaction.
* Current Blue Card, First Aid Certification, and Pool Lifeguard qualifications are essential.
About Us
The organisation operates aquatic centres and health clubs across South-East Queensland, Toowoomba, and parts of New South Wales.
They value fun, energy, collaboration, simplicity, maturity, and a commitment to lifelong learning.